Dr. Raheel Haider takes a deliberately contrarian position on the most-complained-about topic in dentistry. Instead of joining the social media pile-on about denials, write-offs, and impossible reimbursements, he argues that a negative mentality about dental insurance spreads through a practice — to the front desk, to the billing team, to the patients — and quietly costs the office production.
Key takeaways
- Dental insurance is a feature of the field, not a bug — in network or out
- Your team and patients mirror your attitude toward insurance
- Complexity is the insurance companies’ strategy; understanding it is your job
- EOBs are the training data for fixing your estimates — and they’re sometimes wrong
- A patient should leave with either a zero balance or a credit, never a debt
- Credits create goodwill; balances create bad reviews
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- Free ebook — “How to Achieve Financial Freedom in Seven Years or Less”: https://the-lifestyle-practice.com/home-page-page
- Email Raheel at raheel@thelifestylepractice.com
- Email Derek at derek@thelifestylepractice.com
- Email Matt at matt@thelifestylepractice.com
- Email Steve at steve@thelifestylepractice.com
